Website Client Questionnaire

Please take your time and answer ALL of the questions. Web design and development is a collaborative process and needs your involvement in all stages. If any of the answers are not applicable, please write not applicable for that answer. We understand that we are asking for lot of information, but we want to be 100% sure that we know exactly what you want to build so end product is better than expected.

Information about your Company

Your Company Name (required):

Your Company Address (required):

City (requried): State (required): Zip (required):

Phone (required): Email (required):

Contact Personal (required): Are there other decision makers? (Please specify)

Tell us about your Company (Please give me a brief overview of the company, what you do or produce?)

What is the purpose of this site? (This section should include an overview of what the general purpose and goal of the web site is. Please check off the ones that apply to you.)

 Explain your products and services Bring in new clients to your business Provide your customers with information on a certain subject Deliver news or calendar of events Create a blog that addresses specific topics or interests Sell a product or products online Provide support for current clients

Do you have a time frame or deadline to get this site online? (If you have a specific deadline, please state why.)

How much are you willing to spend? (If you don’t have a budget please provide a range that you are willing to invest, or more importantly how much money you want to make from the site in the first year. Please keep in mind that most custom sites for small business will run in the low to mid four figures.)

Target Market

Who will visit this site? Describe your potential clients. (Young, old, kids, income levels, education levels, etc.)

Why do you believe site visitors should do business with you rather than with a competitor? What problem are you solving for them? (this will help you understand uniqueness about your business so we will try to keep that in mind while we are working on your website.)

What action(s) should the users perform when visiting your site? Please check off all that apply.

 Call you Fill out a contact form Fill out a quote form Sign up for your mailing list Search for information Purchase a products Other

Content & Features

What are you offering? Make a list of all the sections/pages you think that you'll need (Samples below are just an example to get you started, please fill this out completely.) (Few options are text, images, video, social media feed, image slider, contact form, etc)

Pages Content notes

Do you have the written content and images/photographs prepared for these pages?

 Yes No

If not, will you need copywriting and photography services? (Please note that before any real design work or site construction can begin, an outline of the content and preferably all of the content will be needed.)

 Yes No

Is this a site re-design?

 Yes No

If yes, can you please explain what is working and not working on your current site? (This will help us understand why you are unhappy with your current website and we will make sure that we will go in different direction)

Are you going to need?

 Ecommerce (sell products) Membership of any kind Social Media Integration Blog Ability to upload/download documents User registration and login functionalities Ability to manage Search Engine Optimization Website visitors data and stats Social networking features (most of these are custom features, so please provide details about any specific custom features you may need.)

Are there any additional features that you would like for your site or things that you would like to add in the future?Please be as specific and detailed as possible.


Are there corporate colors, logo, fonts etc. that should be incorporated?

If you do not already have a logo, are you going to need one designed?

 Yes No

Is there a specific look and feel that you have in mind?

Website of your closest company

Please include at least 3 links of sites of your competition. What do you like and don't like about them? What would you like to differently or better? (this will help us understand your business, industry and your competition)

Domian name
Thinks I like
Thinks I don't like

If you have unlimited budget, what are the websites that you like? Along with putting down the site address, please comment on what you like about each site, i.e. the look and feel, functionality, colors etc. These do not have to have anything to do with your business, but could have features you like. Please include at least 3 examples. (This will help us understand the design you have in your mind or at-least what do you like and why.)

Domian name
Thinks I like
Thinks I don't like

Marketing the website

How do people find out about your business right now?

Have you thought about how you're going to market this site?

Do you have any social network accounts setup? (Facebook etc)

Do you want links to those accounts on your site?

 Yes No

Do you have a mail service account? (Constant Contact, MailChimp etc.)

 Yes No

Will you want to build your mailing list and use it for advertising & newsletters?

 Yes No

Will you want printed materials (business cards, flyers, brochures, catalog, etc.) produced as well? (if yes, please describe)

Domain and Hosting

Do you already own a domain name(s)? (

Do you have a hosting account already? (This is where the computer files live.)

 Yes No

If yes, do you have the login/IP information?

If no, what domain name(s) would you like?


Who would be maintaining the website?

Are there any features/pages that you don’t need now but may want in the future? Please be as specific and future thinking as possible.

Enter this value (required): captcha